Privacy Policy
Privacy Policy for Double Move LLC double-move.com
Double Move LLC respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard the information you provide when using our moving services and website.
Data Collection and Use
We collect personal information such as your name, email address, phone number, and address details when you book our services or interact with our website. This data is used to provide and improve our services, process transactions, and communicate with you.
Use of SMS
Double Move LLC uses SMS to:
Notify you about new offers and promotions.
Confirm moving appointments and provide updates on moving status.
Remind you of upcoming moving services or appointments.
Obtaining Consent
Your consent to receive SMS messages is obtained during registration on our website or when subscribing to our updates. We use a double opt-in method to confirm your consent. You can opt out of receiving SMS at any time by following the instructions in each message or by contacting us directly.
How We Use Your Information
We DON'T sell your data!
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:
To personalize your experience and to deliver the type of content and product offerings in which you are most interested.
To improve our website to better serve you.
To respond to your customer service requests more efficiently.
To administer contests, promotions, surveys, or other site features.
To send periodic emails regarding your orders or other products and services.
To follow up after correspondence (live chat, email, or phone inquiries).
Compliance with SMS/MMS Policies
We strictly adhere to the SMS/MMS policies set by carriers and the RingCentral platform, including:
Clearly stating data collection and usage.
Providing an opt-out mechanism.
Ensuring the privacy and security of user data.
Data Security
We take measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices, as well as security measures.
Cookies
We do not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. However, some features may not function properly without cookies.
Third-party Disclosure
We will never share, trade, or otherwise sell your personal information such as phone numbers and SMS consent to third parties under any circumstances.
Third-party Links
We do not include or offer third-party products or services on our website.
Google
We do not use Google AdSense Advertising on our website. However, Google, as a third-party vendor, uses cookies to serve ads on our site. Users may opt out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
California Online Privacy Protection Act (CalOPPA)
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
We will add a link to our privacy policy on our home page.
Our Privacy Policy link includes the word 'Privacy' and can easily be found on the specified page.
Users will be notified of any privacy policy changes on our Privacy Policy Page.
Users can change their personal information by emailing or calling us.
Do Not Track Signals
We honor Do Not Track signals and do not plant cookies or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Children's Online Privacy Protection Act (COPPA)
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
In the event of a data breach, we will notify users via email and phone call within 7 business days. We also agree to the Individual Redress Principle, which ensures individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law.
CAN-SPAM Act
To comply with the CAN-SPAM Act, we agree to:
Not use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business.
Monitor third-party email marketing services for compliance, if used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe using the link at the bottom of each email.
Contacting Us
If you have any questions regarding this privacy policy, please contact us using the information below:
Double Move LLC
Email: doublemove.ca@gmail.com
Phone: +1 (916) 460-9319
Double Move LLC respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard the information you provide when using our moving services and website.
Data Collection and Use
We collect personal information such as your name, email address, phone number, and address details when you book our services or interact with our website. This data is used to provide and improve our services, process transactions, and communicate with you.
Use of SMS
Double Move LLC uses SMS to:
Notify you about new offers and promotions.
Confirm moving appointments and provide updates on moving status.
Remind you of upcoming moving services or appointments.
Obtaining Consent
Your consent to receive SMS messages is obtained during registration on our website or when subscribing to our updates. We use a double opt-in method to confirm your consent. You can opt out of receiving SMS at any time by following the instructions in each message or by contacting us directly.
How We Use Your Information
We DON'T sell your data!
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:
To personalize your experience and to deliver the type of content and product offerings in which you are most interested.
To improve our website to better serve you.
To respond to your customer service requests more efficiently.
To administer contests, promotions, surveys, or other site features.
To send periodic emails regarding your orders or other products and services.
To follow up after correspondence (live chat, email, or phone inquiries).
Compliance with SMS/MMS Policies
We strictly adhere to the SMS/MMS policies set by carriers and the RingCentral platform, including:
Clearly stating data collection and usage.
Providing an opt-out mechanism.
Ensuring the privacy and security of user data.
Data Security
We take measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices, as well as security measures.
Cookies
We do not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. However, some features may not function properly without cookies.
Third-party Disclosure
We will never share, trade, or otherwise sell your personal information such as phone numbers and SMS consent to third parties under any circumstances.
Third-party Links
We do not include or offer third-party products or services on our website.
We do not use Google AdSense Advertising on our website. However, Google, as a third-party vendor, uses cookies to serve ads on our site. Users may opt out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
California Online Privacy Protection Act (CalOPPA)
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
We will add a link to our privacy policy on our home page.
Our Privacy Policy link includes the word 'Privacy' and can easily be found on the specified page.
Users will be notified of any privacy policy changes on our Privacy Policy Page.
Users can change their personal information by emailing or calling us.
Do Not Track Signals
We honor Do Not Track signals and do not plant cookies or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Children's Online Privacy Protection Act (COPPA)
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
In the event of a data breach, we will notify users via email and phone call within 7 business days. We also agree to the Individual Redress Principle, which ensures individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law.
CAN-SPAM Act
To comply with the CAN-SPAM Act, we agree to:
Not use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business.
Monitor third-party email marketing services for compliance, if used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe using the link at the bottom of each email.
Contacting Us
If you have any questions regarding this privacy policy, please contact us using the information below:
Double Move LLC
Email: doublemove.ca@gmail.com
Phone: +1 (916) 460-9319